1. About Our Store
Dima Tech Spark Services provides creative and educational products and courses, including digital art, illustration, hand lettering, mixed-media and watercolor learning materials.
Our current products may include:
- Mixed media collage techniques for textured storytelling
- Creative hand lettering workshop with dynamic styles
- Digital illustration basics with guided practice
- Watercolor mastery course with layered blending
Product descriptions, prices and availability may change from time to time.
2. Eligibility
By using this Website, you confirm that:
- You are legally capable of entering into a binding agreement under the laws applicable to you; or
- If you are under the applicable age of majority, you have permission from a parent or legal guardian to use the Website and purchase our products.
You must provide accurate and complete information when placing an order or creating an account.
3. Products and Digital Content
We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on the Website are accurate.
Because our products may include digital courses, videos, lessons, downloadable materials and other electronic content:
- Access may be provided electronically after successful payment.
- You are responsible for having a compatible device, internet connection and any software reasonably required to access the content.
- Digital content may be updated, modified or improved from time to time.
- We do not guarantee that every digital product will remain available indefinitely unless expressly stated otherwise at the time of purchase.
4. Orders and Acceptance
When you place an order through the Website, you are making an offer to purchase the selected product.
Your order is subject to acceptance and availability. We reserve the right to refuse or cancel an order where reasonably necessary, including where:
- A product is unavailable;
- There has been an obvious pricing or product-description error;
- We suspect fraudulent or unauthorised activity;
- Payment cannot be successfully processed; or
- We are required to do so by law.
If we cancel an order after payment has been received, we will provide an appropriate refund where required by applicable law.
5. Prices and Payment
All prices displayed on the Website are in South African Rand (ZAR) unless otherwise stated.
Prices may change at any time, but changes will not affect an order that has already been accepted unless required by law.
Payment is processed through the payment methods made available at checkout. You agree to provide valid payment information and authorise the applicable payment provider to process your transaction.
We are not responsible for additional fees imposed by your bank, card issuer, payment provider or other third party.
6. Digital Course Access
Where a purchase provides access to digital course material, access is granted to the individual customer who made the purchase.
You may not:
- Share your account or access credentials with another person;
- Sell, transfer or sublicense your course access;
- Copy, reproduce or redistribute course videos or materials;
- Upload our course materials to file-sharing services;
- Publish or commercially distribute our lessons or materials;
- Record, reproduce or redistribute course content without our written permission; or
- Use our digital content to create a competing course or substantially similar commercial product.
We reserve the right to suspend or terminate access where we reasonably believe that course content or account access is being misused, subject to applicable law.
7. Intellectual Property
Unless otherwise stated, all content on the Website and in our courses is owned by or licensed to Dima Tech Spark Services.
This includes, without limitation:
- Course videos;
- Written lessons;
- Images and graphics;
- Illustrations;
- Templates;
- Downloadable materials;
- Logos and branding;
- Website design;
- Text and descriptions; and
- Other educational materials.
Your purchase gives you a limited, personal, non-exclusive, non-transferable right to use purchased materials for your own personal learning and creative activities.
Your purchase does not transfer ownership or intellectual-property rights to you.
You may not reproduce, publish, sell, distribute, license or commercially exploit our content without our prior written permission.
8. Your Own Creative Work
You retain ownership of original artwork or other work that you independently create while using our courses, subject to any third-party intellectual-property rights that may apply.
Our courses are educational resources. Completion of a course does not transfer ownership of our teaching materials to you.
If you choose to share artwork created using techniques learned from our courses, you are responsible for ensuring that your work does not infringe another person's intellectual-property rights.
9. Refunds and Cancellations
Our refund and cancellation practices are subject to applicable consumer-protection law.
Because our products may include digital content that can be accessed or delivered electronically, certain cancellation or refund rights may be affected once digital content has been supplied, where permitted by applicable law.
Nothing in these Terms excludes, restricts or limits any consumer right that cannot legally be excluded or limited.
For refund requests, please contact us using the contact details below and provide your order number and the reason for your request.
10. Promotions and Discounts
From time to time, we may offer promotional codes, discounts or special offers.
Unless otherwise stated:
- Promotions cannot be exchanged for cash;
- Promotions may have additional conditions or expiry dates;
- We may withdraw or modify a promotion where permitted by law; and
- Only one promotional code may be used per order where the checkout system does not permit multiple codes.
11. Prohibited Use
You agree not to use the Website or our services to:
- Break any applicable law or regulation;
- Commit fraud or facilitate fraudulent activity;
- Attempt to gain unauthorised access to our systems;
- Interfere with the security or operation of the Website;
- Upload malicious software or harmful code;
- Copy or redistribute our content without permission;
- Misrepresent your identity;
- Abuse another customer's account or personal information; or
- Use our services for any unlawful or unauthorised purpose.
We may restrict or terminate access where there is a reasonable basis to believe these Terms have been violated.
12. Third-Party Services
Our Website may use third-party services, including Shopify, payment processors, hosting providers, analytics services or other technology providers.
Your use of those third-party services may also be subject to their own terms and policies.
Shopify provides the commerce platform used by this Website; however, the sale of products through our store is between you and Dima Tech Spark Services. Shopify's merchant terms explain that the merchant remains responsible for its products, transactions, customer service, refunds and legal compliance.
13. Website Availability
We aim to keep the Website and our digital services available, but we do not guarantee uninterrupted or error-free access.
The Website may occasionally be unavailable because of:
- Maintenance;
- Updates;
- Technical problems;
- Internet or hosting failures;
- Third-party service interruptions; or
- Circumstances outside our reasonable control.
We may modify, suspend or discontinue parts of the Website or our services where reasonably necessary.
14. Disclaimer
Our courses and educational materials are provided for general educational and creative purposes.
We do not guarantee that:
- You will achieve a particular artistic result;
- You will develop a particular level of skill;
- A course will meet every individual's learning preferences; or
- The Website will always be free from errors or interruptions.
You are responsible for how you apply information learned from our courses.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Dima Tech Spark Services will not be responsible for indirect, incidental, special or consequential losses arising from your use of the Website or our products.
Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law, including liability that cannot lawfully be excluded.
Where liability may legally be limited, our liability will be limited to the amount you paid for the relevant product or service giving rise to the claim, except where a different limitation is required by applicable law.
16. Indemnity
To the extent permitted by law, you agree to indemnify and hold harmless Dima Tech Spark Services and its owners, employees, contractors and service providers from claims, losses, liabilities and reasonable expenses arising from:
- Your unlawful use of the Website;
- Your violation of these Terms;
- Your infringement of another person's rights; or
- Your misuse of our products or digital content.
This provision does not apply to the extent that the claim results from our own unlawful conduct or liability that cannot legally be excluded.
17. Privacy
Your use of the Website may involve the collection and processing of personal information.
Please review our Privacy Policy for information about how personal information is collected, used, stored and disclosed.
Our Privacy Policy should be kept consistent with the actual data practices of the business and applicable privacy laws.
18. Changes to These Terms
We may update these Terms from time to time.
When we make changes, we will update the “Last updated” date at the top of this page. Where required by law, we will provide additional notice of material changes.
Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
19. Governing Law
These Terms are governed by the laws applicable in South Africa, unless mandatory consumer-protection or other applicable laws provide otherwise.
Any dispute will be subject to the jurisdiction of the courts having lawful jurisdiction over the matter.
20. Severability
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable, where legally possible.
The remaining provisions will continue in full force and effect.
21. Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy and any other policies expressly incorporated into them, constitute the agreement between you and Dima Tech Spark Services regarding your use of the Website and purchase of our products, subject to any mandatory rights provided by law.